@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap');
:root{
  --bg:#f6f7f9; --surface:#fff; --surface-2:#f9fafb; --border:#e6e8ec; --border-2:#d5d9e0;
  --text:#14171f; --muted:#667085; --faint:#98a2b3;
  --accent:#2f5bea; --accent-soft:#eef2ff; --accent-text:#2443b8;
  --hot:#e5484d; --hot-soft:#fdecec; --warm:#f5a524; --warm-soft:#fef5e6; --cold:#3b82f6; --cold-soft:#eaf2fe;
  --ok:#16a34a; --ok-soft:#e8f6ee; --err:#dc2626; --err-soft:#fdeaea; --skip:#98a2b3; --skip-soft:#f2f4f7;
  --radius:10px; --shadow:0 1px 2px rgba(16,24,40,.05);
}
*{box-sizing:border-box}
html,body{margin:0}
body{font:14px/1.5 Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased}
a{color:var(--accent);text-decoration:none} a:hover{text-decoration:underline}
h1{font-size:22px;margin:0 0 4px;font-weight:650;letter-spacing:-.01em} h2{font-size:16px;margin:0 0 12px;font-weight:600} h3{font-size:14px;margin:0 0 8px;font-weight:600}
.muted{color:var(--muted)} .faint{color:var(--faint)} .small{font-size:12.5px} .right{text-align:right} .nowrap{white-space:nowrap} .mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12.5px}
.hp{position:absolute;left:-9999px}

/* layout */
.app{display:flex;min-height:100vh}
.sidebar{width:232px;flex-shrink:0;background:var(--surface);border-right:1px solid var(--border);padding:18px 12px;position:sticky;top:0;height:100vh;overflow:auto;display:flex;flex-direction:column}
.brand{display:flex;align-items:center;gap:10px;padding:4px 10px 18px;font-weight:700;font-size:15px}
.brand-mark{width:28px;height:28px;border-radius:8px;background:var(--accent);color:#fff;display:grid;place-items:center;font-size:14px}
.nav a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:8px;color:var(--text);font-weight:500;margin-bottom:2px}
.nav a:hover{background:var(--surface-2);text-decoration:none}
.nav a.active{background:var(--accent-soft);color:var(--accent-text)}
.nav .ico{width:18px;text-align:center;opacity:.8}
.nav-label{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--faint);padding:14px 10px 6px;font-weight:600}
.sidebar-foot{margin-top:auto;padding:12px 10px 0;border-top:1px solid var(--border);font-size:12.5px}
.main{flex:1;min-width:0}
.topbar{height:58px;display:flex;align-items:center;justify-content:space-between;padding:0 28px;border-bottom:1px solid var(--border);background:var(--surface)}
.content{padding:24px 28px 60px;max-width:1320px}
.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.banner{background:#1e293b;color:#fff;padding:8px 28px;font-size:13px;display:flex;justify-content:space-between}
.banner a{color:#c7d2fe}
.menu-btn{display:none;background:none;border:0;font-size:20px;cursor:pointer}

/* cards / grid */
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px}
.card + .card{margin-top:16px}
.grid > .card,.grid > div > .card:first-child{margin-top:0}
.card-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:14px;gap:10px}
.card-head h2{margin:0}
.grid{display:grid;gap:16px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))} .g3{grid-template-columns:repeat(3,minmax(0,1fr))} .g4{grid-template-columns:repeat(4,minmax(0,1fr))} .g6{grid-template-columns:repeat(6,minmax(0,1fr))}
.g-2-1{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}
.mt{margin-top:16px} .mb{margin-bottom:16px}

.kpi{padding:16px 18px}
.kpi .label{color:var(--muted);font-size:12.5px;font-weight:500;display:flex;align-items:center;gap:6px}
.kpi .value{font-size:26px;font-weight:650;letter-spacing:-.02em;margin-top:4px}
.kpi .sub{font-size:12px;color:var(--muted)}
.dot{width:8px;height:8px;border-radius:50%;display:inline-block}
.dot.hot{background:var(--hot)} .dot.warm{background:var(--warm)} .dot.cold{background:var(--cold)} .dot.ok{background:var(--ok)} .dot.err{background:var(--err)} .dot.skip{background:var(--skip)}

/* temperature bar */
.tbar{display:flex;height:10px;border-radius:6px;overflow:hidden;background:var(--skip-soft)}
.tbar span{display:block;height:100%}
.tbar .hot{background:var(--hot)} .tbar .warm{background:var(--warm)} .tbar .cold{background:var(--cold)}

/* tables */
.table-wrap{overflow-x:auto;margin:0 -18px}
table{width:100%;border-collapse:collapse}
th,td{padding:10px 18px;text-align:left;border-bottom:1px solid var(--border);vertical-align:middle}
th{font-size:12px;font-weight:600;color:var(--muted);background:var(--surface-2);text-transform:uppercase;letter-spacing:.03em}
tr:last-child td{border-bottom:0}
tbody tr:hover{background:var(--surface-2)}
td .sub{display:block;font-size:12px;color:var(--muted)}

/* badges */
.badge{display:inline-flex;align-items:center;gap:5px;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:550;background:var(--skip-soft);color:#475467;white-space:nowrap}
.t-hot{background:var(--hot-soft);color:#b42318} .t-warm{background:var(--warm-soft);color:#93600a} .t-cold{background:var(--cold-soft);color:#1d4ed8}
.b-ok,.s-active,.s-won,.s-attended,.s-verified{background:var(--ok-soft);color:#15803d}
.b-err,.s-suspended,.s-lost,.s-invalid,.s-no_show{background:var(--err-soft);color:#b91c1c}
.s-disabled,.s-duplicate,.s-cancelled{background:var(--skip-soft);color:#475467}
.s-scheduled,.s-transferred,.s-appointment{background:var(--accent-soft);color:var(--accent-text)}

/* forms */
input,select,textarea{font:inherit;color:inherit;width:100%;padding:8px 11px;border:1px solid var(--border-2);border-radius:8px;background:#fff;outline:none;transition:border .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
textarea{min-height:90px;resize:vertical}
label{display:block;font-weight:500;font-size:13px}
label > input,label > select,label > textarea{margin-top:5px;font-weight:400}
.stack > * + *{margin-top:12px}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.form-grid .full{grid-column:1/-1}
.hint{font-size:12px;color:var(--muted);font-weight:400;margin-top:4px}
.check{display:flex;align-items:center;gap:8px;font-weight:500}
.check input{width:auto}
.inline-form{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.inline-form input,.inline-form select{width:auto}

.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 14px;border-radius:8px;border:1px solid var(--border-2);background:#fff;color:var(--text);font:inherit;font-weight:550;cursor:pointer;text-decoration:none;white-space:nowrap}
.btn:hover{background:var(--surface-2);text-decoration:none}
.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff} .btn.primary:hover{background:#2449cf}
.btn.danger{color:var(--err);border-color:#f5c2c2} .btn.danger:hover{background:var(--err-soft)}
.btn.ok{color:var(--ok);border-color:#bfe3cc} .btn.ok:hover{background:var(--ok-soft)}
.btn.sm{padding:5px 10px;font-size:12.5px} .btn.block{width:100%}
.btn-row{display:flex;gap:8px;flex-wrap:wrap}

/* toggles */
.switch{position:relative;width:38px;height:22px;flex-shrink:0}
.switch input{opacity:0;width:0;height:0}
.switch span{position:absolute;inset:0;background:#d0d5dd;border-radius:999px;transition:.2s;cursor:pointer}
.switch span:before{content:"";position:absolute;width:16px;height:16px;left:3px;top:3px;background:#fff;border-radius:50%;transition:.2s;box-shadow:0 1px 2px rgba(0,0,0,.2)}
.switch input:checked + span{background:var(--accent)}
.switch input:checked + span:before{transform:translateX(16px)}
.feature{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;border:1px solid var(--border);border-radius:9px;background:var(--surface)}
.feature b{display:block;font-weight:600} .feature small{color:var(--muted)}

/* tabs / pills */
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--border);margin-bottom:18px;overflow-x:auto}
.tabs a{padding:9px 14px;color:var(--muted);font-weight:550;border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap}
.tabs a:hover{color:var(--text);text-decoration:none}
.tabs a.active{color:var(--accent-text);border-color:var(--accent)}
.pills{display:inline-flex;background:var(--surface);border:1px solid var(--border);border-radius:9px;padding:3px}
.pills{max-width:100%;overflow-x:auto}
.pills a{white-space:nowrap;padding:5px 12px;border-radius:7px;color:var(--muted);font-weight:550;font-size:13px}
.pills a.active{background:var(--accent-soft);color:var(--accent-text)} .pills a:hover{text-decoration:none}

.alert{padding:11px 14px;border-radius:9px;margin-bottom:16px;font-size:13.5px}
.alert.ok{background:var(--ok-soft);color:#14532d} .alert.err{background:var(--err-soft);color:#7f1d1d} .alert.info{background:var(--accent-soft);color:#1e3a8a}

/* flow chain */
.chain{display:flex;flex-wrap:wrap;gap:0;align-items:stretch}
.node{flex:1 1 140px;min-width:130px;position:relative;padding:12px 12px 12px 14px;border:1px solid var(--border);border-radius:10px;background:var(--surface);margin:0 18px 14px 0}
.node:after{content:"→";position:absolute;right:-15px;top:50%;transform:translateY(-50%);color:var(--faint);font-size:13px}
.node:last-child:after{display:none}
.node .n-title{font-weight:600;font-size:13px;display:flex;align-items:center;gap:6px}
.node .n-stats{font-size:12px;color:var(--muted);margin-top:4px}
.node.bad{border-color:#f3b4b4;background:#fff7f7}
.node.bad .n-title{color:#b91c1c}
.node.idle{opacity:.6}
.timeline{list-style:none;margin:0;padding:0}
.timeline li{display:flex;gap:12px;padding:8px 0;border-bottom:1px dashed var(--border);font-size:13px}
.timeline li:last-child{border:0}
.timeline .t-time{width:96px;flex-shrink:0;color:var(--faint);font-size:12px}

/* chat */
.inbox{display:grid;grid-template-columns:320px minmax(0,1fr);height:calc(100vh - 170px);min-height:480px;padding:0;overflow:hidden}
.inbox-list{border-right:1px solid var(--border);overflow:auto}
.inbox-search{padding:12px;border-bottom:1px solid var(--border);position:sticky;top:0;background:var(--surface)}
.conv{display:flex;gap:10px;padding:12px 14px;border-bottom:1px solid var(--border);color:var(--text)}
.conv:hover{background:var(--surface-2);text-decoration:none}
.conv.active{background:var(--accent-soft)}
.avatar{width:36px;height:36px;border-radius:50%;background:#e0e7ff;color:#3730a3;display:grid;place-items:center;font-weight:600;flex-shrink:0;font-size:13px}
.conv .c-body{min-width:0;flex:1}
.conv .c-top{display:flex;justify-content:space-between;gap:6px}
.conv .c-name{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv .c-last{color:var(--muted);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat{display:flex;flex-direction:column;min-height:0}
.chat-head{padding:12px 18px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap}
.chat-body{flex:1;overflow:auto;padding:18px;background:#f3f4f6;display:flex;flex-direction:column;gap:6px}
.bubble{max-width:70%;padding:8px 12px;border-radius:12px;font-size:13.5px;white-space:pre-wrap;word-wrap:break-word;box-shadow:0 1px 1px rgba(0,0,0,.04)}
.bubble.in{background:#fff;align-self:flex-start;border-top-left-radius:4px}
.bubble.out{background:#dcf3e4;align-self:flex-end;border-top-right-radius:4px}
.bubble.out.system{background:#e8eefc}
.bubble .meta{display:block;font-size:11px;color:var(--faint);margin-top:3px;text-align:right}
.chat-foot{padding:12px;border-top:1px solid var(--border);display:flex;gap:8px}
.chat-foot input{flex:1}
.empty{padding:50px 20px;text-align:center;color:var(--muted)}

/* lead detail */
.kv{display:grid;grid-template-columns:130px 1fr;gap:8px 12px;font-size:13.5px}
.kv dt{color:var(--muted)} .kv dd{margin:0;word-break:break-word}
.score-ring{width:76px;height:76px;border-radius:50%;display:grid;place-items:center;font-size:22px;font-weight:700}
.bd-row{display:flex;justify-content:space-between;gap:10px;padding:7px 0;border-bottom:1px solid var(--border);font-size:13px}
.bd-row:last-child{border:0}
.progress{height:6px;background:var(--skip-soft);border-radius:4px;overflow:hidden;margin-top:4px}
.progress span{display:block;height:100%;background:var(--accent)}

.code{background:#0f172a;color:#e2e8f0;padding:12px 14px;border-radius:9px;font-family:ui-monospace,Menlo,monospace;font-size:12.5px;overflow-x:auto;white-space:pre;line-height:1.55}
.copy-row{display:flex;gap:8px} .copy-row input{font-family:ui-monospace,Menlo,monospace;font-size:12.5px;background:var(--surface-2)}
.steps{counter-reset:s;list-style:none;padding:0;margin:0}
.steps li{counter-increment:s;position:relative;padding:0 0 12px 34px;font-size:13.5px}
.steps li:before{content:counter(s);position:absolute;left:0;top:0;width:22px;height:22px;border-radius:50%;background:var(--accent-soft);color:var(--accent-text);font-size:12px;font-weight:700;display:grid;place-items:center}
.q-card{border:1px solid var(--border);border-radius:10px;padding:14px;background:var(--surface-2)}
.q-card + .q-card{margin-top:12px}
.opt-row{display:grid;grid-template-columns:1fr 90px 36px;gap:8px;margin-top:6px}

/* public pages */
body.public{display:flex;justify-content:center;padding:40px 16px;min-height:100vh}
.public-card{background:#fff;border:1px solid var(--border);border-radius:14px;padding:28px;max-width:520px;width:100%;box-shadow:0 8px 30px rgba(16,24,40,.06);align-self:flex-start}
.eyebrow{color:var(--accent);font-weight:600;font-size:12.5px;text-transform:uppercase;letter-spacing:.05em;margin:0 0 6px}
.big-check{width:56px;height:56px;border-radius:50%;background:var(--ok-soft);color:var(--ok);display:grid;place-items:center;font-size:28px;margin-bottom:12px}
.slot-day{font-weight:600;margin:16px 0 8px}
.slots{display:flex;flex-wrap:wrap;gap:8px}
.slot input{display:none}
.slot span{display:inline-block;padding:7px 12px;border:1px solid var(--border-2);border-radius:8px;cursor:pointer;font-size:13px}
.slot input:checked + span{background:var(--accent);color:#fff;border-color:var(--accent)}
.public form .btn{margin-top:20px}
.login-wrap{display:flex;min-height:100vh;align-items:center;justify-content:center;padding:20px}

@media (max-width:1100px){.g4,.g6{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:860px){
  .sidebar{position:fixed;left:-260px;z-index:20;transition:left .2s;box-shadow:0 0 30px rgba(0,0,0,.1)} .sidebar.open{left:0}
  .menu-btn{display:block} .topbar,.content{padding-left:16px;padding-right:16px}
  .g2,.g3,.g-2-1,.form-grid{grid-template-columns:1fr}
  .inbox{grid-template-columns:1fr;height:auto} .inbox-list{max-height:260px}
  .table-wrap{margin:0 -18px}
}
@media (max-width:520px){.g4,.g6{grid-template-columns:1fr 1fr}.kpi .value{font-size:22px}}